FAQ
Here are some of our most frequently asked questions. If your question isn't listed, feel free to reach out to us!
⏰ Why does it take 7–10 days to process my order?
Here at Book Beau Affair, we’re all about reducing waste and making each piece with intention. That means I don’t pre-make or pre-press shirts—I make them fresh to order just for you!
If I don’t have your blank tee or design transfer in stock, I’ll order it before pressing your shirt, which is why processing can take 7–10 business days. Good things take time, and trust me—your shirt is worth the wait!
👕 Do you actually make every shirt yourself?
I love this question—because YES, I sure do! Every design is 100% mine (straight from my brain to Canva), and I don’t use any pre-made transfers. Once I design them, I have them professionally printed as DTF transfers, then I hand-press every shirt right here in my office.
🎨 Wait, what’s a DTF transfer?
It stands for Direct To Film, and it’s a super cool method of printing designs onto a special film, which is then heat-pressed onto fabric. The best part? It makes colors pop way more than sublimation and lets me use any shirt fabric I want—not just polyester blends. Pretty rad, right?
📦 How long does shipping take?
Once your order leaves my hands, USPS usually takes 3–7 business days to get it to your mailbox. I’ll send you tracking info so you can stalk your happy mail every step of the way!
🔍 My tracking hasn’t updated—what gives?
Totally understandable! Sometimes USPS takes 1–3 days to update tracking, or a scan might get skipped at a facility. Especially during peak seasons (I’m looking at you, December), things can move a little slower.
You can also sign up for text alerts from USPS using your tracking number.
🧼 How do I care for my shirt so it lasts?
Great question! The biggest thing here is to make sure you wash it inside out. It can be machine-washed, just use the cold setting. When drying, make sure to use the lowest setting. Exposure to heat can degrade the design. Honestly, it's best to hang dry. But I know that's not always realistic.
📏 What size should I order?
All shirts are unisex sizing—so they run more relaxed than fitted. I always suggest checking the size chart! A pro tip: grab your favorite tee, measure it flat, and compare it to the chart to find your perfect fit.
✨ Do you take custom shirt requests?
HECK YES I DO! Custom tees are one of my favorite things to create. 💕 If you’ve got a fun idea or need something made just for you, send me an email before placing your order so we can chat it out.
❌ Can I cancel my order?
Since every item is made to order just for you, I cannot accept cancellations, returns, or exchanges.
That said, if something’s wrong or there’s a quality issue—please don’t hesitate to reach out. I want you to be 100% happy with your order!
📦 Help! Something’s missing from my order!
Oh no! I’m so sorry! Please shoot me an email and I’ll get it sorted ASAP. Mistakes happen, but I promise I’ll make it right.
📬 I emailed you but haven’t heard back—did my message get lost in the void?
Not to worry—I see you! I do my best to respond within 1–2 business days, but since it’s just me running this one-woman bookish dream (alongside family life and a full-time job), sometimes replies can take a smidge longer. If you haven’t heard back in 3 business days, feel free to follow up! Just a heads-up: Sundays are my phone-free, family-first days, so no replies will go out then.